Privacy Policy
Last updated: August 25, 2025
United Food Ventures and Associates (“we,” “us,” or “our”), the operator of https://bakerfrommadras.com (the “Site”), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit the Site or place an order through our WooCommerce store.
By accessing or using the Site, you consent to the practices described in this policy. If you do not agree with any part of this policy, please exit the Site immediately.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with our Site, you may provide the following information:
- Contact details: name, email address (e.g., bakerfrommadras@gmail.com), phone number (+91 81379-73575)
- Billing and shipping addresses: e.g., No. 518, T.V.K Colony, Teynampet, Chennai – 600018, India
- Account credentials: username and password
- Order details: products ordered, order date, transaction IDs
- KYC information (if required): PAN, GSTIN, canceled cheque for payment settlement
- Marketing preferences: subscription to newsletters, SMS/WhatsApp promotions
1.2 Automatically Collected Information
We automatically collect certain information when you visit or use the Site:
- Browser and device information: IP address, browser type, operating system
- Usage data: pages visited, time spent on pages, clickstream data
- Cookies and similar technologies (see Section 4 below)
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order processing & fulfillment: verifying payment, delivering products, sending order updates
- Customer service: responding to inquiries, resolving issues
- Marketing & promotions: sending newsletters, special offers, SMS/WhatsApp alerts (with opt-in)
- Site improvement: analyzing usage patterns to enhance Site features and performance
- Compliance & fraud prevention: detecting and prevention of fraudulent transactions and complying with legal requirements
3. Payment Processing
We do not store your credit/debit card details. All payment transactions are processed by our third-party gateways:
- Paytm Payments: zero MDR on UPI; 1.99% for credit cards
- Instamojo: 2% + ₹3 + GST (as applicable)
Your payment data is handled directly by the gateway under their privacy and security policies.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your shopping cart across sessions
- Remember your preferences (language, currency)
- Analyze Site traffic with tools such as Google Analytics
You may disable cookies via your browser settings, but certain Site features (e.g., checkout) may not function properly if cookies are blocked.
5. Data Sharing and Disclosure
We will not sell or rent your personal information. We may share your data with:
- Service providers (couriers, payment gateways, IT and hosting, marketing agencies) under strict confidentiality
- Regulatory authorities when required by law or to protect rights and property
- Prospective buyers or investors if United Food Ventures and Associates or its assets are acquired
6. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined above, typically:
- Order and transaction records: 7 years (for tax and compliance)
- Marketing consents: until you opt-out
- Analytics data: 2 years (aggregated/anonymized where possible)
Upon request, we will delete or de-identify your personal information, subject to legal obligations.
7. Your Rights and Choices
You may:
- Access, correct, or delete your account information by logging into your account or contacting us
- Opt-out of marketing communications at any time via unsubscribe links or by emailing bakerfrommadras@gmail.com
- Block or disable cookies through your browser settings
8. Security
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is fully secure.
9. International Visitors
Although our primary market is India, we welcome visitors worldwide. By using the Site, you agree to the transfer, storage, and processing of your information in India.
10. Updates to This Policy
We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect the latest revision. We encourage you to review this page regularly.
11. Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
United Food Ventures and Associates
Billing Address: No. 518, T.V.K Colony, Teynampet, Chennai – 600018, India
Email: bakerfrommadras@gmail.com
Phone: +91 81379-73575